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Ubisoft Lawsuit: 'The Crew' Removal from Sale Sparks Controversy

Introduction

French video game publisher Ubisoft has found itself in the midst of a class-action lawsuit following its decision to delist the racing game 'The Crew' from digital storefronts. The move has sparked outrage among gamers, who claim that the company's actions have violated consumer rights and damaged their investments.

Reason for Removal

In August 2022, Ubisoft announced that it was removing 'The Crew' from sale due to technical issues that affected the game's online functionality. The company stated that it had made efforts to resolve the problems but had been unsuccessful.

Consumer Rights Violations

The lawsuit alleges that Ubisoft's removal of 'The Crew' violates several consumer protection laws, including the Magnuson-Moss Warranty Act and the Unfair and Deceptive Trade Practices Act. According to the plaintiffs, Ubisoft's failure to disclose potential issues with 'The Crew's' online functionality before selling the game constitutes a breach of warranty.

Diminished Value of Game

The lawsuit also argues that Ubisoft's actions have significantly diminished the value of 'The Crew.' Plaintiffs claim that they paid full price for a game that is now essentially unusable due to its lack of online functionality.

Financial Compensation

The lawsuit seeks financial compensation for damages suffered by consumers as a result of Ubisoft's actions. The plaintiffs are requesting a refund of the purchase price of 'The Crew,' as well as compensation for any financial losses incurred as a result of the game's removal from sale.

Company's Response

Ubisoft has not yet publicly commented on the lawsuit. However, the company has previously stated that it remains committed to supporting its games and providing players with the best possible experience.

Impact on Gaming Industry

The lawsuit against Ubisoft has raised concerns about the potential implications for the video game industry. Some experts worry that the case could set a precedent for other publishers to remove games from sale without providing adequate compensation to consumers.

Conclusion

The Ubisoft lawsuit over 'The Crew' is a complex case that raises important questions about consumer rights and the responsibilities of video game publishers. The outcome of the lawsuit could have significant implications for both the gaming industry and consumers alike.